This page explains how TCB Dog Walking collects, uses and protects your personal data when you visit this website or make a booking enquiry, and how we use cookies.
Who we are
TCB Dog Walking is a dog walking and sitting service covering Trowbridge, Freshford, Hilperton, Bath and the surrounding area. For the purposes of data protection law, TCB Dog Walking is the data controller for the personal data described on this page.
What personal data we collect
When you submit a booking enquiry through this site, we ask for:
- Your name and contact details
- Your dog's name and breed
- The service you're interested in
- Your address, so we can confirm we cover your area and plan visits
- Your preferred dates or frequency, and any notes you choose to add about your dog
We also collect some technical data automatically when visitors browse the site, such as pages visited and general device information, but only once visitors have given consent (see "Cookies" below).
How we use your data
We use the information you give us to:
- Respond to your enquiry and arrange dog walking or sitting services
- Communicate with you about bookings, visits, and any changes
- Keep basic records of the service we provide to your dog
We process this data because it's necessary for arranging and delivering the service, and because we have a legitimate interest in responding to enquiries sent to us. We don't sell or rent it to anyone.
Who we share data with
We don't share your personal data with other businesses for their own use. A small number of trusted service providers process data on our behalf:
- Our web hosting service provides the infrastructure for this website and the data submitted through it.
- If you consent to accept cookies, then Google Analytics tracks some data related to your website visits. If you submit a webform, then Google reCAPTCHA protects the booking form from spam. Google may process some data outside the UK, and Google provides its own safeguards for this under UK data protection law.
We may also disclose data if this is required by law.
How long we keep your data
We keep booking enquiry details only for as long as we need them to arrange and provide the service, and to answer any follow-up questions.
Cookies
This website uses cookies. Some are essential for the functioning of the website. Others, such as those used by Google Analytics, help us understand how the site is used and are only set if you accept them via the 'Privacy' banner. You can change your mind at any time using the "Privacy" tab near the bottom of each webpage on this site.
The booking form also uses Google reCAPTCHA to prevent spam submissions. This may set its own cookies when the form is used.
Changes to this policy
We may update this page from time to time, for example if the services or tools we use change. Please check back occasionally.